01Writing an inquiry
What to include in your email.
A clear first message helps us understand your situation and reply with relevant questions. Don't worry if you can't answer everything — rough notes are fine.
- 01
About you
Your name, organisation and role.
- 02
The problem
What you want to achieve and why it matters now.
- 03
Current state
Existing systems, tools or code involved, if any.
- 04
Scope
Must-have features versus nice-to-have ideas.
- 05
Constraints
Preferred timeframe, budget range, technology or compliance requirements.
- 06
Contacts
Who will be involved in decisions on your side.
Tip
Attach screenshots, diagrams or links to existing documentation if they help explain the problem. Please avoid sending passwords or other secrets by email.